Terms of Use

Roles and responsibilities

You agree to participate as a mentor for a Mentor Connect, noting Mentor Connect is an advisory guidance program under the direction of Trenval Business Development Corporation. You understand that your advice or counsel is part of a mentoring relationship and further pledge to use your best judgment independent of personal bias in your role as a Mentor Connect mentor. You understand that the entrepreneur remains fully and solely responsible for any and all personal and business decisions during his or her participation in Mentor Connect’s mentoring offering and shall not create any fiduciary or other obligation with respect to any outcomes of the advice or assistance provided by me or by other Mentor Connect associates.

Confidentiality and privacy

Agree you will not disclose the confidential or private information, which may include, but is not limited to the ideas, business information or personal affairs of or about the entrepreneur outside of Mentor Connect without his or her explicit consent. Further, you agree to discuss the personal and business affairs of the entrepreneur only with those people within Mentor Connect who have a reasonable need to the information. Understand that discussions with Mentor Connect will remain confidential, and that confidential records will be maintained. Further, you agree to take due care to safeguard all plans or other material entrusted to me by the entrepreneur or any Mentor Connect representative.

Code of Conduct

Agree to engage in a mentoring relationship for which you are qualified based on relevant experience and competencies and will direct the entrepreneur to Mentor Connect for issues or questions for which you feel unqualified. You will maintain a high level of personal and professional conduct with the entrepreneur(s) you mentor. You agree to the Terms and Conditions, as provided and set out by Mentor Connect and attached herein, and by accessing and/or using the Website you acknowledge that you have read, understand and agree to comply with these Terms as well as (i) the Privacy Policy available at https://mentorconnect.ca/en/privacy-policy (the “Privacy Policy”); (ii) the Terms and Conditions for the Mentor Connect, available at https://mentoringconnect.ca/en/terms-&-conditions (a.k.a., the “Website Terms of Use”); and (iii) all applicable laws. You agree that the Terms shall be the equivalent of a written paper agreement between you and MENTOR CONNECT

Offensive language will not be used, including but not limited to profanity, verbal abuse, sexually suggestive comments, derogatory remarks based on sex, religion, race, colour, ethnicity, country of origin, age, sexual orientation or sexual identity when communicating with the entrepreneur(s) in-person, verbally or in written form.

Mentors are expected to behave in a professional manner during Mentor Connect hosted events, working with Mentor Connect’s entrepreneurs, mentors and staff members. Any behaviours and relationships are to be kept professional at all times.

Conflict of interest

You will hold no financial investment in the business of the entrepreneur. You will immediately report any real, potential or perceived conflict of interest, personal interest, or competitive position of yourself, mentors or others involved with Mentor Connect to a Mentor Connect staff member.

During the time of the mentorship as a Mentor Connect mentor, you will not provide the entrepreneur(s) mentor paid-for or pro-bono products or services through your own work, company, related or other.

Mentor Connect will not be responsible for outcomes of paid or pro bono arrangements, should they occur, and the mentoring relationship will be brought to a close once we become aware of this type of exchange.

Time commitment

Please be advised there may be a required time commitment of a recommended minimum of four hours of dedicated time with the entrepreneur each month to provide support consistent with the agreement we develop.


You agree to review mentor guidance resource materials prior to mentoring an entrepreneur, and will participate in the MENTOR CONNECT relationship kick-off session with the entrepreneur. Throughout the duration of the mentoring experience, I also agree to review Mentor Connect materials aimed at supporting the mentoring relationship and to the Online Mentoring Terms and Conditions. (Please insert the link to that document)

Relationship management

You agree to attempt to work through any relationship conflicts that may arise. If the entrepreneur and you are unable to design or maintain a constructive and beneficial working relationship within the context of the mentoring offering, you will advise Mentor Connect in order to find a resolution.

Authorization for release of information

You certify that you have not been involved in any criminal activity. However, you acknowledge that Mentor Connect reserves the right to ask for a criminal record search and that if requested, will allow the search to be obtained. You release and agree to hold harmless Mentor Connect, any person or agency providing such information from any and all liability arising from the request, use of, or reliance on such information.

Collection and use of information

Mentor Connect, and any of its third-party service providers, collects and uses the Information provided by the mentor to assist with the administration and operation of our business including (a) screening and processing your mentorship application; (b) providing or facilitating mentorship activities and education; (c) initiating an account for a mentorship reporting platform; (d) supporting your volunteer mentoring experience; (e) aggregating mentorship data for program improvements, reporting, and marketing; (f) garnering opinions and comments in regard to Mentor Connect’s operations; (g) as otherwise permitted or required by applicable law; and (h) as may be required. All of the purposes listed above will be referred to as “Purposes” from here on.

Individual mentor Information will not be shared without explicit consent from the mentor for the following purposes: (a) advertising; (b) media relations; (c) marketing; (d) fundraising; (e) social media; and (f) promotions in respect of Mentor Connect’s operations. All collection herein will be in accordance with our Privacy Policy. (add link to the privacy policy)

Disclosure of information

Mentor Connect, and any of its third-party service providers, discloses Information in respect of the mentor to the following parties to carry out the Purposes: (a) to third-party service providers; (b) to other Mentor Connects, Mentor Connect mentors or Mentor Connect community partners.

How to Contact Us

Any comments or questions regarding your personal information or our policies and practices with respect to your personal information may be directed to info@mentorconnectquinte.ca .

Keeping Your Information Updated

We take care to keep the information in our records as accurate, complete and up to date as necessary for the purposes for which it is used. However, we also rely on you to tell us when your information changes. You may update your personal information online by logging into your account at https://route.MentorConnect.ca and updating your information. If you have any questions or difficulties accessing your account, please contact us by emailing: info@mentorconnectquinte.ca  or calling Call us at 613-967-7999.